Shipping & Delivery

At AloraKart, we are committed to delivering your orders safely and efficiently. This Shipping & Delivery Policy explains our shipping process, delivery timelines, and related information.

Order Processing

All orders are processed after successful payment confirmation.

Orders are typically processed within 1–2 business days, excluding Sundays and public holidays.

Once your order has been shipped, you will receive a shipping confirmation along with tracking details, where available.

Delivery Timeline

We strive to deliver all orders within:

3–7 Business Days

Delivery times may vary depending on:

  • Delivery location
  • Courier partner availability
  • Public holidays
  • Weather conditions
  • Remote or inaccessible areas

While we make every effort to deliver within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

Shipping Coverage

AloraKart currently ships across India.

Delivery availability may vary for certain remote locations and pin codes.

Order Tracking

Once your order has been dispatched, tracking information will be shared through email, SMS, or other available communication channels.

Customers can use the provided tracking details to monitor the status of their shipment.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, AloraKart may offer free shipping promotions on selected products or orders.

Delivery Delays

Although we aim to deliver within the estimated timeline, delays may occur due to:

  • High order volumes
  • Courier service disruptions
  • Natural disasters
  • Severe weather conditions
  • Public holidays
  • Government restrictions or unforeseen events

AloraKart shall not be held responsible for delays caused by third-party courier services or circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

AloraKart will not be responsible for delivery issues arising from incorrect or incomplete address information provided by the customer.

Additional shipping charges may apply for re-delivery or address corrections.

Failed Delivery Attempts

If delivery attempts fail due to customer unavailability or incorrect address information, the package may be returned to us by the courier partner.

In such cases, customers may be required to pay additional shipping charges for re-shipment.

Damaged Packages

If your package arrives visibly damaged, please:

  1. Take clear photos of the package and product.
  2. Contact us within 48 hours of delivery.
  3. Provide your order number and supporting images.

Our support team will review the issue and assist you with an appropriate resolution.

Contact Us

For shipping-related questions or assistance, please contact us:

AloraKart
Email: alk@alorakart.net
Phone: +91 9891271100
Address: New Delhi, India

Thank you for shopping with AloraKart. We appreciate your trust and look forward to serving you.